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The strength of the modern Western calendar (and I don’t mean the 2008 Louis L’Amour calendar) is that it has built in a clever contingency for immiment breakdown: Leap year. In astronomical terms our year is 365 and one quarter days long, so we have enough foresight to know our 365 day calendar will break down without adding an extra filler every four years. I commend the end users I talk with who grasp the reality that their IT infrastructure is likely to fail to some extent at some time too. They value network security, monitoring and backup services as a responsible necessity to their business rather splurging on a convenience.
When I think of the trends for technology to converge into fewer devices with more and more integrated capabilities I think of some worst case scenarios. For example, there’s a lot that we can engineer into our cell phones and it’s apparent we want to get away from separate devices for things like listening to music, text messaging, web browsing, and throwing at people. The same goes for the server form factor for office IT. We are able to move a lot of the network and business app functionality to that central device. Just imagine your office relying heavily on that single device for Everything, and having it trip out in a thunder storm or someone using it to bludgeon their nemesis. Literally everything would come to a stop! This thought has me a little concerned about some development ideas. The irony is that by converging to fewer devices the trend may be to split out just as many redundancy devices.
How do you get past the awkward phone call to a friend who recognizes your voice after a few seconds and counts over seven months since they last heard from you? Get right to the news!
DirectPointe acquired Sweet Spot last year as a direct lesson from some of our favorite celebrities: You’ve got to reinvent yourself. The model that has served DirectPointe well for the past eight years is to build a direct relationship with clients and by directly managing their office IT. After eight years of sales charts and SBUs (Support Burnout Units) we see that growth is discernibly linear. We have aggressive goals for growth, but our method requires direct, “hands on” work to make those gains. This calls for working smarter.
What Sweet Spot brings to DirectPointe is S3, their portable VPN technology on USB flash. (It’s still under negotiations what “S3″ should stand for.) Our development team is already underway integrating that technology into the CentralPointe Server. The idea is that the CPS, being such a versatile platform, is the launch pad for an arsenal of great business IT technologies. We’re shooting for orbit now instead of just hurtling ballistic SBUs into battle.